Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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forget the username

dear customer

i had ipad2 for my son and now the ipad locked after reset it and my son god bless his mind lost the username for it but he still have the password now we try everything couldn't work we need your help ASAP

Posted on Dec 3, 2019 10:35 AM

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Posted on Dec 4, 2019 10:28 AM

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

3 replies
Question marked as Best reply

Dec 4, 2019 10:28 AM in response to immortalslands

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

forget the username

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