marge275 Author

Level 1

4 points

I Pad Photos

in photos, my I Pad is stuck saying preparing. It will not let me cancel or view photos. How do I get rid of “Preparing”?

iPad Air 2, iOS 12

Posted on Dec 3, 2019 12:27 PM

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1 reply

Level 10

103,437 points

Dec 3, 2019 12:29 PM in response to marge275

Hello,

This will resolve itself with time. Connect your iPad to power and to Wi-Fi. Lock your iPad and let it process.

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