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Apple ID password issues on imac27

When I try to sign into the App Store, my computer shows an apple is email that I don’t use at all! I have another email that I have set up for my Apple ID.

iMac 27", macOS 10.14

Posted on Dec 3, 2019 8:49 PM

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2 replies

Dec 3, 2019 9:10 PM in response to lisanne144

Can you sign out and sign in with your ID? Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


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Apple ID password issues on imac27

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