I might need to change my ID and use a different email because my mac air is being accessed by another who prevents me free use of my mouse for techs to repair. It seems my email is used as as user to an outlook account.
If I change my Apple ID and set up a different email will I get locked out?
MacBook Air 13″, macOS 10.13
You shouldn't get locked out if you do an Apple ID email change on your existing Apple ID.
Note the restrictions in the article.
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
If you have set your community preferences to receive emails from the posts you are following, click the Follow button at the top right to receive the emails.
You shouldn't get locked out if you do an Apple ID email change on your existing Apple ID.
Note the restrictions in the article.
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
If you have set your community preferences to receive emails from the posts you are following, click the Follow button at the top right to receive the emails.
Here’s how to control the cursor with the arrow keys:
Control the pointer using Mouse Keys on Mac - Apple Support
I’m here assuming you haven't authorized remote access, and are seeking to address a cursor acting unexpectedly.
Web sites and pop-ups can’t scan your Mac.
That’d be chaos. An utterly massive breach of security.
But those website scan post up scary messages, in the hopes of getting folks to install their malware.
Most Mac malware is deliberately installed by the user, too.
Remove the anti-malware or whatever installed here.
And change your Apple ID password.
Effective defenses against malware and other threats - Apple Community
When I signed to turn on, I the mouse moves about so I can't get beyond the help desk that Malwarebytes requires to work.
I noticed there is an outlook account using my Apple ID as user which showed on my phone settings.
Could I set up the changes on my phone before turning on the Mac air?
Remote was granted to Geek Squad via Best buy and all appeared good until I accessed webroot and it read 216 threats and geek squad removed it down to 4. A free trial with malwarebytes removed all. Four days later the mouse and browser reappeared. They all failed to recognised a user with a microsoft outlook account had access.
I’d remove the add-on anti-malware.
Unfortunately, some add-on cleaners and some add-on anti-malware has corrupted macOS installs, and some has caused performance issues, and there was some well-known add-on anti-malware that uploaded the user’s web browsing history and purchase history for resale.
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Tried using a different mouse?
I no longer have the manual one I purchased; but even so, I would need to get in the system to register access
That was what I recalled doing when I first checked it out.
Thanks much.
Geek Squad who services via Best Buy included Webroot but on their 3rd service they applied Malwarebytes.
I think I need to carry my mac to Best buy techs since my service is covered for a year.
You are welcome.
If system is compromised and hinders me to access is changing to a new email okay
