If my child purchased something without my knowledge or permission,can I get that charge reinstated??
If my child purchased something without my knowledge or permission,can I get that charge reinstated?
iPhone 6s, iOS 13
If my child purchased something without my knowledge or permission,can I get that charge reinstated?
iPhone 6s, iOS 13
Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support
However Apple have been known to be sympathetic in cases of actual error, or kids purchasing things, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support and click the link for billing questions.
Alternatively go to the page suggested in the Help page linked to above: Sign In - Apple
Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support
However Apple have been known to be sympathetic in cases of actual error, or kids purchasing things, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support and click the link for billing questions.
Alternatively go to the page suggested in the Help page linked to above: Sign In - Apple
If my child purchased something without my knowledge or permission,can I get that charge reinstated??