You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Overcharged

I have been charged twice for one in app purchase tonight and a week ago I was charged and did not receive the purchase

iPhone X, iOS 13

Posted on Dec 4, 2019 1:37 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2019 12:43 AM

If both charges show as paid on the iTunes account's purchase history contact iTunes Support. For the item not received, if it shows as paid on the account's purchase history, contact the app's developer, and if they can't or won't help contact iTunes Support

1 reply

Overcharged

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.