Shazam doesn’t work
My Shazam doesn’t pick up any songs, my headphones are off, I’ve allowed microphone usage, it’s allowed to use location services when ever the app is open, it’s also allowed to use cellular data. What is wrong?
iPhone X
User profile for user:
Joseph_S.
User level:
Community Specialist
Hi +Hyper+,
Welcome to Apple Support Communities. I understand that the Shazam app is unable to identify songs. I'll be happy to help.
You've done an excellent job by verifying the settings for Shazam. To troubleshoot this further, I recommend following the steps one through four in this helpful article: If an app unexpectedly quits, stops responding, or won’t open Following these steps are relevant to the issue you're experiencing and may help.
Kind regards.