Black flash when FaceTiming
When I FaceTime, my screen keeps flashing in and out? Why is this happening?
iPhone 11, iOS 13
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When I FaceTime, my screen keeps flashing in and out? Why is this happening?
iPhone 11, iOS 13
Hi there, kailey179.
I see that, when using the FaceTime application on your iPhone, it keeps turning off and on, and I'm glad to help.
Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, see if you can use FaceTime as expected.
Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch -- If restarting your device didn't resolve the issue, delete then restore the FaceTime application, and see if the issue's resolved.
If this doesn't correct the problem, please describe the issue in greater detail. Please include the full text of any messages you receive. The more information you provide, the better we'll be able to offer additional guidance.
Let me know how that goes, and take care!
Black flash when FaceTiming