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apple id face recognition

when even i go to set up my face recognition it says, how to i get that to go away and set up my face recognition, also my phone is fully up to date

iPhone X, iOS 13

Posted on Dec 5, 2019 2:08 AM

Reply
1 reply

Dec 8, 2019 12:26 PM in response to taylah33

Hello taylah33,


Thank you for using Apple Support Communities! I see that you're encountering an alert indicating that "Face ID Is Not Available' on your iPhone. I would be happy to help point you towards a resolution.


Just to confirm, has your iPhone been updated to iOS 13.2.3? If not, let's ensure that you've updated to this iOS version, then restart the iPhone:


  1. Update your iPhone, iPad, or iPod touch
  2. Restart your iPhone


If you still encounter this alert after, I suggest arranging service on the device. You can contact Apple Support or visit an Apple Store or Apple Authorized Service Provider:



Take care.

apple id face recognition

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