Sign in to the iTunes Store pop up

I can't get rid of this pop up. It doesn't accept my password and when I try to reset my password I get the message 'unknown error occurred'.

It's stopping me from logging out of my MacBook, which means I can't update Windows

It's driving me nuts!

MacBook, macOS 10.14

Posted on Dec 5, 2019 1:12 PM

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1 reply

turingtest2

Level 10

278,187 points

Dec 5, 2019 1:27 PM in response to vanessagx

Are you running Windows or Mojave when this issue crops up? If Windows what version of iTunes is installed?

tt2

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