Macbook battery drain during sleep

Question

Level 1

13 points

Macbook battery drain during sleep

Hi all

All of a sudden, just recently my late 2013 MacBook Pro has been draining it's battery substantially during sleep mode. When I run command pmset -g log | grep -e " Sleep " -e " Wake " | tail -n 50

I get:

2019-12-05 21:02:39 +0000 Kernel Client Acks Delays to Sleep notifications: [AppleIntelFramebuffer driver is slow(msg: SetState to 1)(1609 ms)] [WDDriveUtilityHe timed out(30000 ms)] [powerd is slow(17450 ms)] [AppleThunderboltNHIType2 driver is slow(msg: WillChangeState to 2)(362 ms)] [RP03 driver is slow(msg: SetState to 0)(1002 ms)]

2019-12-05 21:02:39 +0000 Wake Wake from Deep Idle [CDNVA] due to EC.LidOpen/UserActivity Assertion: Using BATT (Charge:80%) 508 secs

2019-12-05 21:02:39 +0000 Kernel Client Acks Delays to Wake notifications: [com_apple_driver_AppleUSBCardReaderDriverNub driver is slow(msg: SetState to 2)(367 ms)] [AirPort_BrcmNIC driver is slow(msg: SetState to 2)(332 ms)] [AppleIntelFramebuffer driver is slow(msg: SetState to 2)(428 ms)] [AppleAHCIDiskQueueManager driver is slow(msg: SetState to 3)(361 ms)]

Sleep/Wakes since boot at 2019-12-05 08:42:53 +0000 :4 Dark Wake Count in this sleep cycle:1

2019-12-05 21:11:07 +0000 Sleep Entering Sleep state due to 'Software Sleep pid=120': Using Batt (Charge:76%) 40926 secs

2019-12-05 21:11:24 +0000 PM Client Acks Delays to Sleep notifications: [com.apple.apsd is slow(17247 ms)]

2019-12-06 08:33:13 +0000 Kernel Client Acks Delays to Sleep notifications: [AppleIntelFramebuffer driver is slow(msg: SetState to 1)(1482 ms)] [powerd is slow(17247 ms)] [AppleThunderboltNHIType2 driver is slow(msg: WillChangeState to 2)(351 ms)] [RP03 driver is slow(msg: SetState to 0)(1003 ms)]

2019-12-06 08:33:13 +0000 Wake Wake from Deep Idle [CDNVA] due to EC.LidOpen/UserActivity Assertion: Using BATT (Charge:29%)

2019-12-06 08:33:13 +0000 Kernel Client Acks Delays to Wake notifications: [AirPort_BrcmNIC driver is slow(msg: SetState to 2)(330 ms)] [AppleIntelFramebuffer driver is slow(msg: SetState to 2)(428 ms)] [AppleAHCIDiskQueueManager driver is slow(msg: SetState to 3)(319 ms)]

Note the battery charge was at 76% when put to sleep and 29% when I woke it this morning.

Is there anything else I can try?

Thanks

MacBook Pro 13", macOS 10.14

Posted on Dec 6, 2019 1:04 AM

Reply

Answer 1

MoonJ.

Community Specialist

Dec 9, 2019 4:46 PM in response to sihayward

Hello again sihayward,

Thanks for the update.

I noticed third party software named "WDDriveUtility" in the logs you previously provided. Let's make sure we test this issue without any peripheral devices such as external hard drives connected. Also, let's test this issue in a new user account to see if the same issue occurs:

How to test an issue in another user account on your Mac - Apple Support

This will help further isolate the cause of this issue:

Take care.

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Answer 2

MoonJ.

Community Specialist

Dec 16, 2019 8:31 AM in response to sihayward

Hi sihayward,

I understand your battery is still draining after using the MacBook Pro a little while. If you haven't done so, I would definitely recommend testing this issue in a new user account in order to see if there's something in your user account that's causing this trouble. Here is the link again incase you need it: How to test an issue in another user account on your Mac - Apple Support

If the issue persists, contact Apple Support. You can reach them here: Contact Apple for support and service - Apple Support

Take care.

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Answer 3

sihayward Author

Level 1

13 points

Jan 15, 2020 2:26 PM in response to MoonJ.

Hi MoonJ

Apologies for the delayed reply...Christmas kind of got in the way!

Just wanted to say a big thanks for the new account suggestion. I first tried using a guest account but that didn't make a difference. So, I created a new user account but had to delete the original user account to make space. It was a bit of a faff but at the moment, it seems to have helped my battery drain issue.

I still don't know what could have caused the issue though?

Thank you

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Answer 4

sihayward Author

Level 1

13 points

Dec 9, 2019 2:15 PM in response to Community User

Hi Trece1

Thanks for your reply.

I have already tried a SMS reset but didn't make any difference. My current battery cycle count is 571 and normal.

However, the other evening I turned the wifi off before putting in to sleep mode and it only lost a few percent over night. I'm not sure if this was a coincidence and I've not had chance to try since. Is there any reason why would the wifi would suddenly be draining my battery?

Thanks again

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Answer 5

sihayward Author

Level 1

13 points

Dec 15, 2019 1:09 PM in response to MoonJ.

Hi MoonJ

Thanks for the reply. I've removed WDDriveUtility but I'm afraid that's not helped.

Now, a couple of evenings ago I fully charged the battery and then disconnected it from the mains and didn't't open the lid until this morning - the battery was still at 100% after two days.

However, I used it for a short while this morning and then put it to sleep and when I woke it later this afternoon the battery again has drained significantly. Here is the pmset -g log|grep -e " Sleep " -e " Wake " log

pmset -g log|grep -e " Sleep " -e " Wake " log

I'm afraid it makes no sense to me but is there anything there that can be draining the battery?

Many thanks

Reply

Answer 6

Dec 9, 2019 12:13 PM in response to sihayward

Hello sihayward,

Thanks for reaching out in Apple Support Communities! I understand your battery is draining while the MacBook Pro is in sleep mode. I'm happy to assist you with this.

Let's start by resetting the system management controller on your MacBook Pro. This can help with the battery management on your MacBook Pro: How to reset the System Management Controller (SMC) on your Mac

Next, check the batteries health and cycle count to ensure there isn't an issue with the battery:

Determine battery cycle count for Mac notebooks

Thanks for using the Apple Support Communities, and have a great day!

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Macbook battery drain during sleep

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