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I've bought a new iMac using the lastest version of Catalina. I migrated all my data over from a 10-year-old iMac. But now I can't open docx files or Scrivener files but can open saved web pages and PDFs. Also, I cannot put files into folders.
I've checked Permissions and my name and administrator now have read&write permission but still not luck.
Please help.
If you don't have permission to open a file or folder on Mac ...
It sound like you did that already, so proceed with Resolve issues caused by changing the permissions of items in ...
If you don't have permission to open a file or folder on Mac ...
It sound like you did that already, so proceed with Resolve issues caused by changing the permissions of items in ...
John Galt--After thanking you for a successful answer yesterday, I opened my iMac today and the same problme is there: I can't open files on the Desktop. I will go through the same routine again, but any suggestions about how I can settle this problem permanently ?
If the simple fixes aren't working, the next step is to contact Apple Support starting with the Contact Support link above. Technical and even non-technical support regarding any subject whatsoever is free for the first 90 days of ownership. You already paid for that service in the price of your new Mac, so why not use it?
As old as it was, transferring information from your previous Mac was the right thing to do. For all anyone knows it might be a bug in macOS's Migration Assistant that Apple needs to know about anyway. They'll fix it.
They'll probably have you repeat what you already did though, so be prepared to indulge them.
A superfast response. Thank you. Before going throught the second procedure using Terminal, I repeated the Permissions procedure again and restarted the Mac. I was able to open the files again! I'll see what happens tomorrow with fingers and toes crossed.
Just one more point that may be of help. When I first renewed Permissions after encountering the problem, as well as my name with Read and Wrtite permission, there was Administator with same R&W permission. But today when I checked, there was just my my name and Everyone--no Administator.
Yes! John Galt, thank you very much. Your advice worked.
Can't open files in Catalina
