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All Inboxes does not refresh even after new mail is fetched

Since updating to IOS 13, my All Inboxes fails to refresh even after the mail itself is pushed or fetched. If I back out of All Inboxes and then go back in, the mail is there. Happens on both iPhone XS and iPad Pro. I use a combo of @mac.com and @gmail accounts. What is the fix for this?


Thanks.

iPhone XS

Posted on Dec 7, 2019 12:05 PM

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3 replies

Dec 10, 2019 8:51 AM in response to DW00

Hello and welcome to Apple Support Communities, DW00!


I understand you're not able to refresh your inbox and receive emails correctly. I'd be happy to provide information to help you address this.


Use the steps in the following article to troubleshoot: If you can’t send or receive emails on your iPhone, iPad, or iPod touch


Let us know the results.

Have a great day!

Dec 28, 2019 12:00 PM in response to DW00

I have the same problem. The “All Inboxes” mailbox shows two emails from two O365 accounts while no emails from the iCloud account are shown. When I check the individual iCloud inbox then all emails show up there. Switching back to “All Inboxes” they are all gone.


So, this is not a Gmail issue as it also occurs with iCloud accounts. The mails are there, just not in the “All Inboxes” mailbox. It’s a Mail display bug.

Dec 28, 2019 6:30 PM in response to Bjoern Adamski

I was able to fix it by signing out completely from iCloud in System Preferences. I then restarted the iPhone to be on the save side (probably not necessary). I then signed in to iCloud again. All emails show up in the "All Inboxes" mailbox again.


Clearly a bug in Mail under iOS 13 ( latest13.3 in my case).


I suggest to try signing out and in again on other accounts such as Google where the same bug occurs.


And Apple, fix this annoying bug and improve your QA.

All Inboxes does not refresh even after new mail is fetched

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