Can’t restore my iPad
My device says disabled connect to iTunes but when I connect to windows it says...... iTunes could not connect to the iPad because it is locked with a passcode. What do I do from here?
iPad Air, iOS 11
My device says disabled connect to iTunes but when I connect to windows it says...... iTunes could not connect to the iPad because it is locked with a passcode. What do I do from here?
iPad Air, iOS 11
Hello,
Please refer to the following Apple Support documents.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Hello,
Please refer to the following Apple Support documents.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Well I tried again and hooked up to iTunes through Microsoft and I pressed restore and update, because it doesn’t give me an option to just restore. I press it to start the restore and update then nothing happens and a screen pops up and says I need to enter a password because iTunes could not connect. Where do I put in the password? I can’t do it on the iPad. I then exit out of that screen and it says it doesn’t recognize my device.
You will then need to follow the the second support document.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Can’t restore my iPad