iPad Air 3

My iPad it is new, keeps losing the internet

iPad Air, iOS 13

Posted on Dec 7, 2019 2:43 PM

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Question marked as Top-ranking reply

Posted on Dec 7, 2019 2:46 PM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 7, 2019 2:46 PM in response to audreyfromdedham

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

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iPad Air 3

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