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FaceTime and iMessage

Activation unsuccessful. I tried logging into my account and for some reason everything works but I am still unable to use FaceTime and iMessage as an error pops up either saying the FaceTime server is unavailable or An error occurred during activation.

iPhone XS Max, iOS 12

Posted on Dec 8, 2019 10:45 AM

Reply
1 reply

Dec 11, 2019 8:38 AM in response to aanand112

Hi aanand112,


Welcome to Apple Support Communities! I understand that you're receiving some errors when you try activating both FaceTime and iMessage, and I'll be happy to assist.


Have you been able to use FaceTime and iMessage on this device before?


To troubleshoot, I recommend checking out the steps here to see if they help: If you get an error when trying to activate iMessage or FaceTime


Once you've tried those steps, feel free to reply back here with an update, and the community may be able to offer further assistance.


Thank you, and take care!

FaceTime and iMessage

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