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Level 1

8 points

Why can’t I open iCloud files on my iPad

I have used the files app on my iPad for some time now without any problem but for some reason I am unable to open files now. I can see them there but if I attempt to open them I receive a message telling me “unable to open....”. I have 3 gb of space available on it so memory shouldn’t be an issue.

iPad Air 2 Wi-Fi

Posted on Dec 8, 2019 1:21 PM

Best reply

zinacef

Level 10

88,407 points

Posted on Dec 8, 2019 2:55 PM

Have you tried restarting the device?

Restart your iPad - Apple Support.

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Why can’t I open iCloud files on my iPad

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