Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can’t I open iCloud files on my iPad

I have used the files app on my iPad for some time now without any problem but for some reason I am unable to open files now. I can see them there but if I attempt to open them I receive a message telling me “unable to open....”. I have 3 gb of space available on it so memory shouldn’t be an issue.

iPad Air 2 Wi-Fi

Posted on Dec 8, 2019 1:21 PM

Reply
Question marked as Best reply

Posted on Dec 8, 2019 2:55 PM

Have you tried restarting the device?


Restart your iPad - Apple Support.

2 replies

Why can’t I open iCloud files on my iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.