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Locked phone and locked Apple ID

I got the phone unlocked but my Apple ID is locked. Is there another way to get it unlocked besides the phone number that they are wanting. That phone number is not associated with my account. Who do I call to provide a proof of purchase to. Apple support sent me a link and keeps taking me to where it’s asking for that phone number.

iPhone 6s Plus

Posted on Dec 8, 2019 1:59 PM

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Question marked as Top-ranking reply

Posted on Dec 8, 2019 2:29 PM

Have you tried contacting Apple ID Support?


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



2 replies
Question marked as Top-ranking reply

Dec 8, 2019 2:29 PM in response to ASoster

Have you tried contacting Apple ID Support?


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Locked phone and locked Apple ID

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