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Renting

I rented a movie last night, Anchorman: The Legend of Ron Burgundy (unrated), and half way through the movie it wouldn’t play anymore. I also tried to download it but it didn’t download either. I tried again today and it did not work. I still have 35 hours left to watch.

iPad, iOS 10

Posted on Dec 9, 2019 8:23 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2019 8:35 AM

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device

1 reply
Question marked as Top-ranking reply

Dec 9, 2019 8:35 AM in response to Antonio-Girardi

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device

Renting

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