I rented a movie last night, Anchorman: The Legend of Ron Burgundy (unrated), and half way through the movie it wouldn’t play anymore. I also tried to download it but it didn’t download either. I tried again today and it did not work. I still have 35 hours left to watch.
iPad, iOS 10
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
Renting
