Apple ID (Payment Method)

Hey y’all, I was wondering if there was any way that I can get my payment card changed. For some reason my Apple ID is blocked and dark in settings. Was wondering if there was any way that Apple could change that for me.

iPhone 7

Posted on Dec 9, 2019 9:06 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2019 12:52 PM

Have you checked Settings/Screen Time for any restrictions?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


If there are restrictions in Screen Time that are preventing access, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

1 reply
Question marked as Top-ranking reply

Dec 9, 2019 12:52 PM in response to mastermidget

Have you checked Settings/Screen Time for any restrictions?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


If there are restrictions in Screen Time that are preventing access, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID (Payment Method)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.