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Help - Apple gives little to no help or path to solution

Can't reset security questions, insufficient information but no process to follow to provide required information

Windows, Windows 10

Posted on Dec 9, 2019 10:00 AM

Top-ranking reply

Level 5

7,397 points

Posted on Dec 9, 2019 10:10 AM

Hi there,

They may not be able to help you though, as according to Security and your Apple ID:

"Without proof of your identity via security questions and other

carefully selected criteria, Apple Support can't help you reset a

password or perform any other actions on your account. These policies

are audited and reviewed on a regular basis."

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