airdrop on macbook pro

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Level 1

8 points

airdrop on macbook pro

I seem to be completely unable to use airdrop on my 2015 MacBook Pro. My laptop is not an option for anyone who wants to share items with me, and there is no way for me to share items with anyone else. airdrop is not an option on the sharing menu, although it should be. It is selected to be an option in the sharing menu in the Extensions part of Settings.I'm not sure if opening AirDrop from spotlight is supposed to do anything, but when I try, I receive an error message saying that the item can't be found.

I'm not sure what to do, AirDrop has worked in the past, but it does not anymore.

Thanks!

Andrew

MacBook Pro 13", macOS 10.15

Posted on Dec 9, 2019 11:02 AM

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Answer 1

Best reply

BDAqua

Level 10

239,393 points

Dec 9, 2019 2:10 PM in response to a_nordy

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?

Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.

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Answer 2

BDAqua

Level 10

239,393 points

Dec 22, 2019 8:42 AM in response to a_nordy

Maybe we can find the problem with this...

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

Pastebin is a good place to paste the whole report...

https://pastebin.com/

Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

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