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i am trying to restore my last back up onto my new phone. keeps asking for a password.i have imputed my current and last iphone password and my apple id password and it is saying the password is incorrect. what password is required?

i am trying to restore my last back up onto my new phone. keeps asking for a password.i have imputed my current and last iphone password and my apple id password and it is saying the password is incorrect. what password is required?

iPhone XR, iOS 13

Posted on Dec 9, 2019 5:00 PM

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Question marked as Top-ranking reply

Posted on Dec 9, 2019 5:25 PM

Current and last phone password or passcode? Are you getting an error for the passcode or the password? On the device that made the backup, did you use the same Apple ID? If not, it is probably asking for the Apple ID password of the ID used on the other device.

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i am trying to restore my last back up onto my new phone. keeps asking for a password.i have imputed my current and last iphone password and my apple id password and it is saying the password is incorrect. what password is required?

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