My phone keeps shutting down on its own&battery isn't low

My phone has shut down for the second time the past two days and my phone battery wasn't low the second time and it just turned off out of nowhere. I am continuing to press down the two buttons at the same time for awhile now so it can turn back on but it doesn't. Does anyone know what I can do to turn it back on?

iPhone XR, iOS 13

Posted on Dec 9, 2019 7:50 PM

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Posted on Dec 9, 2019 8:04 PM

drea_xo wrote:

I am continuing to press down the two buttons at the same time

That is the incorrect method for iPhone XR.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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My phone keeps shutting down on its own&battery isn't low

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