My phone keeps turning off by itself

Hi everyone !


my phone keeping Turing off by itself even when it’s charged ? And normally only last a couple of hours then turns itself off

iPhone XR, iOS 14

Posted on Aug 15, 2021 11:56 AM

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3 replies

Aug 15, 2021 3:11 PM in response to Paigemarieallan

Paigemarieallan wrote:

Then I put it in a bowl of rice and left it for 4 hours still it keeps turning off, I haven’t gotten it wet but I thought it was worth a try.

If you didn't get the phone wet, why waste your time and potentially damage your phone even more by placing it in a bowl of rice? What purpose would doing so make you think it would help, again, if it wasn't exposed to any liquids? ... unless, it did get wet somehow and the reason it is shutting itself down.


At this point, you need to take your phone to the Genius Bar at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options. Good luck!

Aug 15, 2021 12:16 PM in response to Tesserax

Hi !


so I have leave my phone to fully charge first of all and it was still just Turing off whenever. Then I put it in a bowl of rice and left it for 4 hours still it keeps turning off, I haven’t gotten it wet but I thought it was worth a try. Then I done a update on it and still keeps just turning off whenever it wants to even if it had loads of battery

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My phone keeps turning off by itself

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