You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Replacement for Left AirPod Pro

I just got my replacement of my AirPods Pro and I can’t return the original left AirPod because I lost it at school. I tried looking for it and I never found it. I was wondering if I still have to pay full price even though I lost the original?


And since I got my replacement today, the AirPod won’t connect to my phone?

Posted on Dec 9, 2019 9:04 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2019 5:01 AM

Hello,


Unfortunately, loss is not covered by the warranty. Sorry.

To set up your replacement, see this:

Set up your replacement AirPods or charging case

If your AirPods won't connect

Good luck.

1 reply

Replacement for Left AirPod Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.