You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple giftcard

Why can’t I spend the money from my apple gift card why does it redirect me to update payment info but show a balance of 25.00 dollars it won’t allow me to spend want to buy in game currency and it wont spend a sent

Posted on Dec 10, 2019 4:33 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2019 6:59 AM

You need to verify your payment method in case the amount of your purchase exceeds your account balance. Once you verify your payment method, all charges should be deducted from your account balance before your credit card id charged.


Apple ID without a credit card  


Apple ID - If you can‘t choose None when you edit your Apple ID payment information

1 reply
Question marked as Top-ranking reply

Dec 10, 2019 6:59 AM in response to Mjnoelle1992

You need to verify your payment method in case the amount of your purchase exceeds your account balance. Once you verify your payment method, all charges should be deducted from your account balance before your credit card id charged.


Apple ID without a credit card  


Apple ID - If you can‘t choose None when you edit your Apple ID payment information

apple giftcard

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.