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I can’t download apps! It tells me I need to update my info then tells me I have some purchase unpaid!! I don’t know how to fix it!!

iPhone 7, iOS 13

Posted on Dec 10, 2019 5:03 AM

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Posted on Dec 10, 2019 5:06 AM

See this support guide:--> If your payment method is declined in the App Store or iTunes Store - Apple Support

If the issue still persists, contact iTunes Store Support and explain your problem, filling out and sending them this form:--> iTunes Store – Contact Us – Apple Support

Regards

Giulio

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Top-ranking reply

Level 10

209,808 points

Dec 10, 2019 5:06 AM in response to Mindymetschulat

See this support guide:--> If your payment method is declined in the App Store or iTunes Store - Apple Support

If the issue still persists, contact iTunes Store Support and explain your problem, filling out and sending them this form:--> iTunes Store – Contact Us – Apple Support

Regards

Giulio

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