new 2019 MacBook Air wake up very slow!

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new 2019 MacBook Air wake up very slow!

My new Dec 2019 MacBook Air is (very) slow to "wake up" when I open the top it's not shut down, just I guess in a sleep mode as I shut the screen lid top. My old MacBook did not have any delay. Any info please? Thank you.

MacBook Air 13", macOS 10.15

Posted on Dec 10, 2019 10:44 AM

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Answer 1

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Tesserax

Level 10

151,905 points

Dec 10, 2019 12:11 PM in response to geofffrombishopsstortford

Ok, thanks for clarifying that for me. I suggest doing both of the following to see if either resolves the problem:

Create a new user account on your Mac. Log out of the existing account, and then, log back in with this new account. Ref: How to test an issue in another user account on your Mac - Apple Support
Boot up your Mac in Safe mode. Go ahead and log in with your original account. Ref: Use safe mode to isolate issues with your Mac - Apple Support

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Answer 2

Tesserax

Level 10

151,905 points

Dec 10, 2019 11:04 AM in response to geofffrombishopsstortford

Let's start with did you migrate or restore your data to this new notebook or are you using it without doing so ... so that it only contains the original OS and apps that Apple provides? I ask, as the issue may be caused by the restoration of your data.

Regardless, what have you tried to resolve this yourself, so that we don't have you trying things that you have already did and didn't help?

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Answer 3

Dec 10, 2019 11:09 AM in response to Tesserax

Hi thanks for responding. I have not tried anything to "solve/investigate" this issue.

I restored from a separate back up drive all my stuff that was on my older MacBook.

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new 2019 MacBook Air wake up very slow!

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