Keep getting an annoying online status message

It's been ages, but I'm now exhausted of looking at it. Why do I keep getting the message "Connections to host p34-imap.mail.me.com on the default ports failed"? And yet, everything seems to be working normally. Please see screenshot.

MacBook Pro 13”, macOS 10.15

Posted on Dec 10, 2019 12:34 PM

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2 replies

Dec 13, 2019 2:57 PM in response to Vera Dolan

Hey there Vera Dolan,


Thanks for reaching out to Apple Support Communities. I understand you’re getting an error when using Mail on your Mac. I’ll be happy to help with this. 


It looks like this is related to your iCloud server settings. You can read more about this here:


Mail server settings for iCloud email clients


Open System Preferences on your Mac and click on Apple ID > Overview and then click Sign Out. Once the process is complete, boot your Mac into safe mode and sign back in:


Use safe mode to isolate issues with your Mac


See if this issue continues to occur. If not, restart as normal and test again.


I hope this helps.

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Keep getting an annoying online status message

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