Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bigpond Account on Mac Mail - Default ports timed out

Error on Bigpond email account in Mac Mail "Online Status: Connections to the server "imap.telstra.com" on the default ports timed out". Actions taken to try to solve: Webmail is working, have migrated bigpond to imap server from POP server, have deleted and reloaded bigpond email twice, Telstra are suggesting it's a Mac problem, bigpond email is working on all other devices incl iPad Air, iPad Mini 6 and 2 x android phones, server settings for Bigpond account match both Apple Support and Telstra Support. When Bigpond account is reloaded to Mac, mail is OK for approx 12 hours then error message appears and no mail is being received. Gmail accounts on Mac are all working.

Any suggestions to resolve would be most welcome.

iMac 21.5″ 4K, macOS 12.5

Posted on Sep 14, 2022 7:10 PM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

127,137 points

Posted on Sep 14, 2022 8:51 PM

Have you restarted your router?

Any add-on security apps, add-on cleaner apps, add-on VPN client apps, or other such?

View in context

Bigpond Account on Mac Mail - Default ports timed out

Similar questions