Update to safari 13.0.4 failed (OS 10.13.6). How do I fix this?

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Steve Stoltz Author

Level 1

7 points

Update to safari 13.0.4 failed (OS 10.13.6). How do I fix this?

Update to safari 13.0.4 failed (iMac 2011, OS 10.13.6). How do I fix this?

Posted on Dec 10, 2019 3:23 PM

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Answer 1

rkaufmann87

Level 10

143,652 points

Dec 10, 2019 4:09 PM in response to Steve Stoltz

Please navigate to the Mac App Store and download the free version of EtreCheck OR please click www.EtreCheck.com where you will find the app. Once you downloaded the free app and created the report please post it as your reply to this message. In order to post it, please use the following link for more detailed instructions on how to correctly include the results:

https://discussions.apple.com/docs/DOC-250000211

We can then look for obvious issues that may be causing your problem.

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Answer 2

Steve Stoltz Author

Level 1

7 points

Dec 10, 2019 4:02 PM in response to rkaufmann87

Yes, from the App store I updated the OS (10.13.6 is the most current OS for my 2011 iMac) with update 2019-007. There are the current updates. This did not affect the problem:

Safari will not open. A dot appears next to the icon in the menu bar. I can right click for new windows, but no new windows are displayed. I can force quit and restart. Also restart the iMac all with no effect. Safari will not open.

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Answer 3

rkaufmann87

Level 10

143,652 points

Dec 10, 2019 3:31 PM in response to Steve Stoltz

Safari is updated to the most current version when you open the Mac App Store and update from there.

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Update to safari 13.0.4 failed (OS 10.13.6). How do I fix this?

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