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kozini18 Author

Level 1

4 points

OS Catalina Version 10.15.1 (19B88) problem - Cannot open files stored on the desktop or in the Documents folder

I use a MacBook Pro (15-inch, 2018) with OS Catalina Version 10.15.1 (19B88), and recently have been experiencing a frequently reoccurring problem - I cannot open any files, e.g.: xlsx, docx, pdf, Numbers, Pages, etc stored on the desktop or in the Documents folder, unless I restart the Finder.

Files in other folders, such as Music, Pictures, etc. can be opened without any problem.

Also, saving a file from iCloud on the Mac desktop gives an error: " The operation can’t be completed because an unexpected error occurred (error code -8003)".

Any help would be much appreciated...

MacBook Pro 15”, macOS 10.15

Posted on Dec 10, 2019 4:46 PM

Top-ranking reply

Lurkums

Level 4

1,520 points

Posted on Dec 10, 2019 4:49 PM

At this point with 15.2 available there are two suggestions, in no particular order. Both are worth doing:

Upgrade to 15.2 and see if that resolves the issue
Boot into Safe Mode and see if that resolves the issue

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OS Catalina Version 10.15.1 (19B88) problem - Cannot open files stored on the desktop or in the Documents folder

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