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Auburn1856 Author

Level 1

5 points

Return Phone

I purchased the 11 Pro Max on Sunday and want to return for the 11 Pro. How long to I have.

iPhone 11 Pro Max, iOS 13

Posted on Dec 10, 2019 6:08 PM

Top-ranking reply

KiltedTim

Level 10

203,074 points

Posted on Dec 10, 2019 6:17 PM

Normally 14 days.

The policy is different during the holiday season:

Holiday Return Policy

Items purchased at the Apple Online Store that are received between November 15, 2019 and December 25, 2019, may be returned through January 8, 2020. Please note that all other terms and conditions provided in the Apple Online Store Sales and Refunds Policy are still applicable with respect to such items purchased. All purchases made after December 25, 2019, are subject to the Standard Return Policy.

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Return Phone

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