You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Replacing a lost AirPods 2nd gen online

I am unable to order a replacement 2nd Gen AirPod and coming up with unable to process request when I enter the serial #, very frustrating, at 69 bucks who the **** wants to go to a store.

Posted on Dec 10, 2019 7:42 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2019 4:50 AM

Hello,

Hmm, it should work. Try again and verify that you've entered the serial number correctly

https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298

Good luck.

2 replies

Replacing a lost AirPods 2nd gen online

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.