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Safari will not open Yahoo Mail - from ATT/Yahoo home page, says "unknown error". Tried just using mail yahoo.com. Again would not open. Yahoo mail will open on another browser, using another computer. Do I need to delete and then add this email account? If so how?
Have restarted computer and Safari several times with no luck.
Guessing will have to use another computer to see any replies.
MacBook Pro 15", OS X 10.11
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
Etrecheck – System Information
Web site version if required. https://etrecheck.com
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
Etrecheck – System Information
Web site version if required. https://etrecheck.com
Did not realize I still had Apple Support. After a couple of hours working by chat, where they were simply trying to have me use the Mail app (postage stamp), the final solution was changing the DNS to 8:8:8:8. It is found in System Pref: Network: Advance: DNS. The reasoning given is Yahoo did an update and changed the numbers(???) Our desire is to check our email from the ATT-Yahoo homepage link, staying on Safari. We did not want this email account on our Mail app.
Thank you for the replies and help.
You are welcome. Thank you for the feedback on what worked.
I just switched over to Google Chrome and I can open my Yahoo mail. Not using Safari anymore for this. Hope this helps you.
Safari will not open Yahoo Mail page
