AirPods Pro Ear Tip Fit Test failure

I visited an Apple store, to sample the AirPods Pro. None of the ear tips successfully passed the Ear Tip Fit Test for my ears. What can I do?

Posted on Dec 11, 2019 12:03 PM

Reply
2 replies

Dec 13, 2019 1:30 PM in response to MrBill3

This is not solved.


If the AirPods Pro don't fit properly with a definite seal, the noise cancellation and transparency functions won't work, and the Ear Tip Fit Test fails. Something needs to be done to correct this. Perhaps a more pliable insert. So I don't understand how they are working just fine.

I don't think consumers should settle on using them anyway, when they don't fit.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods Pro Ear Tip Fit Test failure

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.