Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

restore back up asking for itunes backup password any idea what this is? tried all nothing works

im trying to restore my backup from a pc for my new iphone 11. Im getting a message to enter a password to unlock the backup. I'm assuming its my apple password, but it does not work. I've tried it numerous times. Ive signed in with it and I just signed in to this community with it. Am I missing something? I even tried my phone password. ????Help!

iPhone 11, iOS 13

Posted on Dec 11, 2019 2:01 PM

Reply
2 replies

restore back up asking for itunes backup password any idea what this is? tried all nothing works

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.