Apple Event: May 7th at 7 am PT
Hello,
I am trying to restore my backup from an iphone 6S to a newly acquired iphone XR. It keeps asking me a backup password on itunes whoich I don't have. I tried my phone's 6 digit passcode and Itunes password and none of them work. Any help you can offer is appreciated.
iPhone 6s, 11
It sounds like at some point you encrypted your iTunes backups. Without the password there is no way that you can recover the backup. Try different passwords that you may have used in the past. If you still have your iPhone 6S you can run an iCloud backup and use that to restore to the new iPhone.
It sounds like at some point you encrypted your iTunes backups. Without the password there is no way that you can recover the backup. Try different passwords that you may have used in the past. If you still have your iPhone 6S you can run an iCloud backup and use that to restore to the new iPhone.
Thank you. I finally restored the phone directly using blue tooth and it worked.
Restoring a backup file to a new iphone
