Can't login to iMac that's been factory reset

My wife acquired an iMac that was donated to a non-profit. We understand that before it was donated the owner "wiped it clean"--i.e., I think, it was factory reset. When we turn it on we are prompted for an administrator account password. We don't know it and can't login. So we're stuck. Any suggestions?

Posted on Dec 11, 2019 8:31 PM

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Can't login to iMac that's been factory reset

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