New Macbook Pro 16 inch Overheating

Hi, I bought the 16-inch New Macbook Pro yesterday, and was surprised to find that the temperature skyrocketed to over 70 celsius degree when installing my packages in terminal. I measured the temperature using a third-party app, the fan was running all the time, but the CPU load was only 20-30%, so I had no idea what was wrong.


The technical consultant in my university said it was probably due to my overcharging habit. I usually connect my laptop to the power when I'm working, but I don't think it's the problem, b/c my previous Macbook Pro (13-inch, 2017) seemed to function pretty well (except when I'm running expensive algorithms, which is why I upgraded to this new one).


Anyway so I continued using the New Macbook Pro this morning, but the temperature was abnormally high (over 50 celsius degree) even when I was just trying to open a Jupyter notebook... Is there anything I should check to find out why it is overheating?

MacBook Pro 16", macOS 10.15

Posted on Dec 12, 2019 6:00 AM

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Posted on Dec 26, 2019 9:24 PM

I had the same issue. It started overheating when I was migrating my data from older Macbook to the new 16 inch Pro. I attempted to reinstall macOS Catalina the issue continued. Then I decided to delete all data from both HD Drive and HD Drive Data in recovery mode. I reinstalled macOS Catalina. Since then my Macbook Pro 16 inch has been woking like a charm. 2 days of full use did not hear the fans turn on. My guess the issue might be in migration assistant app.


Hope this helps.


Serg,


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Dec 26, 2019 9:24 PM in response to tripletabs

I had the same issue. It started overheating when I was migrating my data from older Macbook to the new 16 inch Pro. I attempted to reinstall macOS Catalina the issue continued. Then I decided to delete all data from both HD Drive and HD Drive Data in recovery mode. I reinstalled macOS Catalina. Since then my Macbook Pro 16 inch has been woking like a charm. 2 days of full use did not hear the fans turn on. My guess the issue might be in migration assistant app.


Hope this helps.


Serg,


Jan 3, 2020 12:59 PM in response to tripletabs

@tripletabs, your university should find different job for your technical consultant... It is OK to keep your laptop connected to power.

Actually your computer will perform better with power connected because it doesn't need to preserve energy.

50-60deg C is normal temperature at idle. If you have all apps closed, it may still spike the temperature when it is downloading updates, or indexing files etc.

I used app to manually control fans and set them to full speed. With maximum cooling I wasn't able to bring temperature down below 47deg at idle.

Overheating means the computer is freezing and shutting down by itself. If the vents are obstructed and air cannot flow, the fans will speedup and the CPU will throttle itself down in order to protect itself from overheating.


Jan 29, 2020 1:58 AM in response to snehal112

There is another thread about fan noise, whichis basically the same. I ll post screenshot here aswell. Loosing faith into apple product andeven more thair customer support and sincerity.

I find this machine weird, i never had a computer like this, CPU temps are all over the place by doing nothing, CPU workload never even reached 20%. Browsing, skype, twitter, pw manager, max temps wen up to 87 with fans on 5k. I open an installer or zipping a file, it goes instantly on 80 C and fans 5k.

Jul 31, 2020 1:50 PM in response to lnnaie

I don't want to defend Apple because this laptop is over powered/under cooled but 30C ambient is rather hot for any high performance machine. If I tried to work in this temp I would sweat so much the lap would get water damage :D I got i7, 32G and I am running multiple VMs including EVEng which in turn simulates routed networks. It works well. I also use eGPU because discrete GPU was creating too much heat. Over time that heat probably will damage the mobo. Also I have TimeMachine connected all the time, because when the mobo will die, data recovery from built-in storage will be very expensive.

I also use Macs Fan Control app which brings funs up way sooner so the laptop has better cooling. The firmware is optimized for the noise. Unfortunately they care about marketing too much.

Dec 16, 2019 11:31 AM in response to tripletabs

Hi tripletabs,


Congratulations on the purchase of a new MacBook Pro 16"! I'll be happy to talk to you about the temperature of your Mac.


While there isn't a specific article that I can point you to for this, I can let you know that your Mac is designed to protect itself from overheating by powering off to cool down if unsafe temperatures are reached.


That being said, there is a great article that you might want to review: Keep your Mac notebook within acceptable operating temperatures


Have a great day.

Jan 28, 2020 8:13 AM in response to munibabuc

Same here. First apple product I am not happy with either. Sent it in and also noticed high usage of RAM along with this heating issue. Even after sending the product in apple care and support "could not replicate the issue" they know this model has issues, so many are complaining about the heat issue. Be aware potential buyers not all apple products live to the expectations. The product is only 1.5 months old. This will be the last apple PC product I buy ever.

Jan 29, 2020 5:30 AM in response to krisbal

When you say browsing, what tabs you have open? Facebook with video autoplay? YouTube? You can switch in Activity Monitor to Energy tab and see what app is consuming energy.

Do you use external monitor? External monitor uses discrete GPU which produces more heat...

These laptops have powerful CPUs and GPUs. These computers should be way larger to provide proper cooling. Look at other mobile workstations from HP, Dell, Lenovo and see what sizes are these. You want thin, you suffer the fan noise...

Jan 29, 2020 6:36 AM in response to roomak

I have usually 3-4 browsers opened, about 5-10 tabs on each, wordpress websites, forums, facebook manager, no videos playing.

I use one 4k monitor. I ll try editing first time today, i finally got some 4k footage, i hope i dont start a fire lol.


I have External GPU turned on constantly (graphic card switching turned off) because of another issue i had, i got my first unit replaced after 1 day - https://discussions.apple.com/thread/250826263

Actually i dont mind the noise that much, it can be annoying when doing a screencast, but my main concern is malfunction, its a work station, i need it to work besides its no pocket change computer.

Jan 31, 2020 4:23 AM in response to krisbal

Hi, I think the problem it's related to having the computer connected to an external monitor, a lot of users are having the same issue (including myself), check this: https://discussions.apple.com/thread/250878229

Just by having the machine connected to an external monitor the GPU goes from drawing 3 or 4 watts to almost 20 watts and the fans go from 1700 RPM (without an external monitor) to 3000 RPM, so for me the problem is a driver/software issue, hopefully Apple will fix it soon.

Feb 2, 2020 7:42 AM in response to tripletabs

I bought Macbook Pro 16 inch December 2019, only after the seventh time of using it, while I was watching a youtube video, having nothing else opened the laptop started to overhead, then it kept shutting down the whole system.

I took it to apple center, after a week, they called saying they could not figure out the exact source of the issue, and advised me to return it back and re-purchase another new one. which I did, and I thought that might be just unlucky piece of Macbook Pro.

I got my new Macbook Pro 16, yesterday it is the second time using it, just installing my programs where it started to overheat and the fan sound was very load.

I had put almost $4000 for this piece with Ram 32GB, 1T storage, and the latest core-i9 processor! I had an older version of Macbook pro, with away less qualification at work, that works almost without any overheating issue while I have all my programs open even over a several days.

I think this is a manufacture problem with this Macbook Pro 16 inch.

I'll return it back, and re-purchase an older stable version of Macbook pro.

I hope that apple would realize and admit this issue with the 16 inch mac soon and take all the pieces of Macbook Pro 16 inch off the market and save their customers time and headache for having alarming problem with such an expensive investment.

Feb 2, 2020 8:58 AM in response to Light-Tiger

Same issue, they couldn't replicate it. I had the same specs but not within the return policy only about a month and half in and this machine has crapped out. Really disappointed. Not sure how we can escalate this that WE ARE NOT LYING! I feel if everyone can post on this thread and get their attention just maybe they will do something about it. I will be reporting and filing a complaint on BBB, but as consumers we shouldn't have to spend 3-4K on something and be scammed by APPLE and their shenanigans. If nothing happens might consider to file a class action lawsuit on apple for ignoring this and not being transparent with their consumers about this 16 inch MBP heating issue :).

Feb 8, 2020 8:01 AM in response to tripletabs

I had the same problem, and found a solution for my new Macbook 16 (I have the default configuration).


I went to activity monitor and saw that a process called 'InternetSharing' was consuming the highest amount of CPU and had the longest amount of CPU hours.


I went to system preferences/sharing and unclicked 'Internet Sharing' from the list, and saw in Activity Monitor that the process was no longer consuming cpu cycles.


It immediately began to cool down - 3 minutes later and it's at room temperature!


Hope this helps.



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New Macbook Pro 16 inch Overheating

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