MacBook 16-inch Fan Noise

We are testing two new 16-inch MacBook's before doing a rollout across our organization. Under low loads (25% cpu utilization), fan noise will get annoyingly loud. We're not doing any GPU related and more routine work such as: using web applications, debugging web pages, Microsoft Teams conferencing (audio/video) with a handful of people, Photos downloading from iCloud, Mac Mail downloading a new mailbox from Exchange.


We DID NOT notice this on our 2015 MacBooks and this might prevent us from continuing the 16-inch MacBook rollout in our organization.


Interested to hear others experiences.


Tim

MacBook Pro 16", macOS 10.15

Posted on Nov 21, 2019 11:34 AM

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Posted on Nov 21, 2019 12:38 PM

One day old MBP 16" i7 version.


My fans are spinning all the time and the top part of the machine gets warm to the touch.

I have noticed that Chrome is a problem since it by default will use the GPU and that has keep my previous two MBPs busy and hot. Settings -> System -> Use hardware acceleration when available is set to OFF and work pretty fine for my daily use (I'm a web-developer in JavaScript)

Never had any issues with Safari, but the developer tools stinks so my daily driver is Chrome.


My previous MBP 15" i7 mid-2018 was a bit smaller and didn't start the fans this often.

4,224 replies
Question marked as Top-ranking reply

Nov 21, 2019 12:38 PM in response to TimUzzanti

One day old MBP 16" i7 version.


My fans are spinning all the time and the top part of the machine gets warm to the touch.

I have noticed that Chrome is a problem since it by default will use the GPU and that has keep my previous two MBPs busy and hot. Settings -> System -> Use hardware acceleration when available is set to OFF and work pretty fine for my daily use (I'm a web-developer in JavaScript)

Never had any issues with Safari, but the developer tools stinks so my daily driver is Chrome.


My previous MBP 15" i7 mid-2018 was a bit smaller and didn't start the fans this often.

Dec 13, 2019 10:57 AM in response to TimUzzanti

I'll join the chorus as one experiencing frequent and load fan noise. I came from a 2018 15" MBP that rarely made audible fan noise, and when it did, it was understandable (Premiere export, live streaming, etc.).


Granted, the new 16" MBP's loudest noise is likely not as loud as the 15", it is certainly occurring more often. I just opened Premiere—opened the app!—and the fans went on a 5 minute tirade. Most of the other occurrences are seemingly random and unexplainable as well.


There are other issues with this MBP as well that are off topic for this thread, but that are making me seriously consider returning the machine. They all seem comical for a ~$4,800 setup.

Dec 16, 2019 7:11 AM in response to TimUzzanti


Hello.


I must also join the chorus about the MacBook Pro 16 inch's fan noise. Mine was received 10 days ago and I've connected it to two 1440p monitors. When doing anything with the machine the fans speed up. This is the somewhat same behavior I have experienced with my old late 2013 MacBook Pro 15 (only its other problems are more severe, reasons why I was looking for a replacement.) I also have a Mac mini 2018 which I planned on selling after purchasing the MacBook. When doing the same tasks on the mini the fan speed didn't go up at all. I am curious as to why the Mac mini with its much less body and worse GPU doesn't have a problem with connecting to two 1440p monitors but the MacBook Pro 16 inch does.

This inconsistency makes this machine seem like it is not reliable enough for me to invest over 3200 dollars (this is what it costs in my country) for the base model. This is why I am returning the MacBook.

Dec 16, 2019 6:42 PM in response to cora259

Running only Safari and my fans are running on high. I get this a lot on the new 16" MacBook Pro. Tempuratures as high at 215°F. It can take awhile to cool down. On of my fan's max RPM speed is 5616 and the other is 5200. I don't know why the fans are different but they are. The min is 1836 on one and the other is 1700. You'd think Apple would put in identical fans.


Right above the touchbar my maxed out 16" MBP gets super high. So hot it can burn your fingers. Even the touchbar itself gets hot.


What is strange is the machine runs hot when it's only running Safari. This is a farce. I have a 2008 Mac Pro that has way more fans inside and it doesn't make any noise. And I have been able to run Mojave and Catalina on it. I just wanted to have something solid and reliable moving forward as Apple has been removing things like Display Port support on the 2008's natively and I really did not want to hack it any further to keep using it. So I bit the bullet and got the best 16" money could buy but I don't think Apple ran it through its paces before giving it the green light.


I have been in touch with Apple and I really don't want to return this thing. I am hoping the heating issues and fan noise is something that can be fixed via a software update from Apple.



Dec 17, 2019 7:46 AM in response to TimUzzanti

All, 


I wanted to give an update.


I’ve been working with an Apple Support Representative who reached out to me based on this thread.  We have gone through a number of things and I have provided videos of scenarios where the 16 inch MacBook fans will go full speed at 10% to 15% CPU utilization.


It doesn’t matter what you run on the MacBook, but if you are hovering around 10% to 15% CPU, or have significant disk i/o or wi-fi traffic, the fans can go full speed. As others have mentioned, the heat above the Touch Bar gets fairly significant as well.


We’re a software development company and 50% of our employees exclusively us MacOS and 50% of our employees use Bootcamp for Windows.  In Bootcamp, the fans are normally always at full speed which is not how pervious generations of MacBook’s have worked.


Not only is there excessive noise, but we’re also seeing CPU throttling at times, which shouldn’t be happening.


What isn’t helping matters is that MacOS (Catalina) is still very buggy, even after the 10.15.2 release.  Mail and Photos on Catalina are nothing but trouble.  A variety of our employees, including myself, are unable to get the Mail application on Catalina to completely download our mailboxes from Office365.  In addition, many of us are having issues with Photos either not finishing the downloads from iCloud or complete Facial Recognition in the People area.  Each of these are adding a bit of CPU to the machine so we’re often seeing the 16 inch MacBooks always running 5% or so even when we’re not using the machines.  In the meantime, we have been using Microsoft Outlook for mail but Photos has been hit and miss.  With the 16 inch MacBooks we’ve been testing (before we purchase them for all employees) we’ve tried added and removed Photo libraries dozens of times in an effort to see if we can ever get the processes to finish.


That said, the new MacBooks are incredibly fast in both CPU and HD speeds.  Even Bootcamp performs fairly well, which is why we intend to eventually move the entire company to the new 16 inch MacBook’s.  However, the heat issues are concerning and so are the bugs in Catalina.  The CPU throttling, fan noise, and the heat above the Touch Bar are all killers and seem like they could be resolved with firmware updates. Once these get resolved, we’ll pull the trigger on a pretty large purchase…


My goal isn’t and wasn’t to scare anyone away from these new 16 inch MacBooks because I believe they’re fantastic machines. I just want to point out some issues we are seeing, with the hopes that Apple can get them fixed ASAP!


Thanks,


Tim Uzzanti

Dec 23, 2019 9:27 AM in response to cappuccinodrinker

All,


We are kind of wrapping up all our testing and working with the Apple Business Team to figure out how we move forward.


This thread is getting a little side tracked with monitors and so I wanted to point out that these issues discussed are completely unrelated to brand/model of monitors being used. That said, it IS related to having monitors connected and the internal GPU within the MacBook, along with the CPU and the overall heat that both generate.


In our final testings, we did clean installs with 10.15.2 and primarily tested an eGPU using a Razor Core and a Radeon RX Vega 64 so we could eliminate the internal GPU in the MBP.


It became really clear the combined heat from the internal Radeon Pro 5500m GPU and the i9-9880G CPU is too much for the current thermal management system, especially when using all USB-C ports. (I.e., for power, USB-C hub, USB-C to Display Port video cables).  From all the testing and heat generated by the unit, it looks like our Radeon Pro 5500m GPU is fried because we are seeing artifacts on text (laptop display and external monitors) but not when we use the eGPU.


Just so you understand our configuration with the eGPU:  We have one USB-C Hub connected to the MBP and one USB-C cable connected to the eGPU.  The one USB-C cable to the eGPU is powering the MBP but also the eGPU has the two Display Port cable to the monitors.  Now the MBP has two free USB-C ports.  This was producing about 38 degrees less heat in Airflow on the MBP.


When the eGPU is connected, we can push the MBP to about 60% CPU for sustained periods before hearing the fans at about 4500 RPM. But as many of us have noticed, when we don’t have an eGPU, we’re seeing this at 5% to 10% CPU.


We have installed Parallels and ran Windows 10 on three monitors on separate space and have done Geekbench tests and a variety of stress tests with the eGPU and its operating normally.  


Bottom line, the combination of using the GPU and CPU is pushing the MBP into heat conditions causing the FAN issues and in our case, possibly damage to the GPU.  


Apple had a similar issue with the 2018 MacBook Pro and people were starting to stick their machines inside a Freezer to see if they could avoid the CPU’s from stepping down prematurely.


Hopefully Apple can find a solution because these new 16 inch MBP could be incredible.


Please start a support case with Apple so we can get this resolved sooner than later and it will also protect you a bit more if you need to return your units beyond the return policy. Moving forward, its all on Apple!


Tim

Feb 10, 2020 12:03 PM in response to maksimyuryev

I was reluctant from participating anymore in this thread as my comments are getting deleted for no good reason.

But felt the urge to give you shout out for the amazing job you have done to get some work arounds for this consistent issue. Thank you!

You have done something that Apple should have done and acknowledged, but somehow Apple didn't! so again Thank you!

With that said, I don't believe using third party tools to bring a brand new machine to a normal behavior (no noise is expected while the device is idle) is a solution. Add to that if any of these third party tools caused any hardware failure, it wouldn't be fair to expect Apple to fix this failure; so it is better to have official solution so we can hold Apple warranty accountable for the machines.



Jul 26, 2020 12:06 AM in response to TimUzzanti

HI at All


Loud fans & less power: MacBooks can be loaded incorrectly


Image source: iFixit

The MacBook Pro can be charged on both sides via the USB-C ports. Reports suggest that the choice of page can affect the performance of Apple notebooks. It is therefore better to plug in the charging cable on the right.


With the MacBook Pro, the choice of port seems to make a difference

Apple's official recommendation is clear: the company writes in a support document that MacBook Pro models can be loaded on both sides. As Techspot now writes in its report, there have been user reports for months that contradict this reference. As a user of the StackExchange platform writes, he investigated the cause of an unusually high CPU load and the resulting heat development by the process "kernel_task" and found unusual results.


Apple itself states that the corresponding process is responsible, among other things, for controlling the fan control in connection with the CPU temperature, and the access options of programs to the performance of the processor are also determined here. The curious finding during a detailed examination: If the charging cable is connected together with other devices on the left, the temperature and system load increase significantly. A closer look at the values ​​of the sensors on the Thunderbolt connections confirms this observation, according to the user concerned.


Just load on the right

The solution to the problem is similarly curious: If only the right side is used for loading and the left side is used exclusively for peripherals, the heat problem does not occur and the kernel process is also ended. As a further investigation by another user shows, the measurable differences of up to 15 degrees are very clear. Currently, two models seem to be affected by the problem: the 15-inch MacBook Pro 2017 and the 16-inch MacBook Pro 2019. Apple has not confirmed the problems so far - but the company is happy to take a lot of time to make such statements. Apple, teardown, MacBook Pro, Ifixit, Apple MacBook ProiFixit


https://winfuture.de/news,115555.html

Jul 31, 2020 8:10 AM in response to TimUzzanti

Hello everyone. I just talked with Apple support on a follow up of my 16" Base mode MBP. As many of you have commented, they just told me it is expected behavior. I told them im very disappointed with the quality of the product and that fans spinning so fast depletes my battery in just a couple of hours.


They just filled my complaint and said there was nothing else they could do to assist me. So I think now its just a matter of filling complaints and waiting to see if its gets fixed with the new Mac OS. Very disappointed at Apple.

Jul 31, 2020 12:49 PM in response to DavidLaredo

The move to add the new 5600 GPU so quickly, 7 months after introducing the first MBP 16, was a tacit admission that something wasn't right with the 5500.


This was also done quickly to limit the number of machines that were out there; most high-end machine hunter will choose the new 5600 GPU with the HBM2 memory. I would be surprised to see the first two GPU models out there much longer.


If this don't fix this, they will be sued for it. But it doesn't seem to matter, because even with all of Tim Cook's face time in the media for the app store lawsuit, the stock keeps going up.


I'll just keep it covered under Apple Care and use noise cancelling headphones. And run my air conditioner. And make this my last MacBook Pro.

Jul 31, 2020 2:12 PM in response to TimUzzanti

I just found out when I connect at exact 60Hertz with 1600 x 1200 (after pressing option to receive the resolution) the watt consumption on Radeon high side went down from 18 to 5 watt. Which brings the fans down. I have two external monitors (Eizo EV2455) over OWC Thunderbolt 3. However, the standard monitor resolution is 1920 x 1200 at 59.88 Hertz. Change to 50 Hertz seems not possible. After switching one or two of my monitors to that resolution the watt consumption goes back to 18 and fans are starting. So seems a driver issue. 18 watt consumption is not needed. Apple please fix.

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MacBook 16-inch Fan Noise

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