Parental consent error and “you must be at least 13 years old”

Hi,

So I’ve been trying to use TestFlight for a while now but it keeps saying I need to be at least 13 years old to use it. I’m almost 15 years old now. I checked my birth date, which is correct, in my Apple ID settings and there it says I need to get consent from a parent to keep using my account. Also Sign In with Apple doesn’t work and I think that has something to do with the problems above.

Posted on Dec 12, 2019 6:07 AM

Reply
5 replies

Dec 12, 2019 12:39 PM in response to Eric Root

It’s a little more complicated than that but that wasn't my only issue. My account still says I’m under 13 while I’m actually almost 15. I don’t want my account blocked for no reason. To be honest, it’s been saying that I need parental consent for quite a while without a problem but I still want to use TestFlight and Sign In with Apple. I’ve tried changing my birth date but you need to be 13 for that and my account thinks I’m under 13. I just don’t know what to do at this point.

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Parental consent error and “you must be at least 13 years old”

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