Pages, Keynote and numbers crushed

My pages, keynote and numbers on my new Macbook don't open anymore. What can I do?


ath: /Applications/Numbers.app/Contents/MacOS/Numbers

Identifier: com.apple.iWork.Numbers

Version: 5.1 (5683)

Build Info: Numbers-5683000000000000~2

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Numbers [515]

User ID: 501


Date/Time: 2019-12-12 17:22:57.881 +0100

OS Version: Mac OS X 10.14.6 (18G1012)

Report Version: 12

Bridge OS Version: 4.1 (17P1081)

Anonymous UUID: 60DB6190-B856-C98B-4456-D90B55973751



Time Awake Since Boot: 1000 seconds


System Integrity Protection: enabled


Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes: 0x0000000000000001, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY


Termination Signal: Illegal instruction: 4

Termination Reason: Namespace SIGNAL, Code 0x4

Terminating Process: exc handler [515]


Application Specific Information:

Crashing on exception: *** -[__NSArrayM objectAtIndexedSubscript:]: index 0 beyond bounds for empty array


Application Specific Backtrace 1:

0 CoreFoundation 0x00007fff2e4c4acd __exceptionPreprocess + 256

1 libobjc.A.dylib 0x00007fff58ba1a17 objc_exception_throw + 48

2 CoreFoundation 0x00007fff2e503ac4 -[CFPrefsConfigurationFileSource initWithConfigurationPropertyList:containingPreferences:] + 0

3 CoreFoundation 0x00007fff2e4548eb -[__NSArrayM objectAtIndexedSubscript:] + 151

4 Numbers 0x000000010e3db76a Numbers + 18794346

5 Foundation 0x00007fff30671ed8 NSKeyValueNotifyObserver + 346

6 Foundation 0x00007fff30671954 NSKeyValueDidChange + 467

7 Foundation 0x00007fff30670d3c -[NSObject(NSKeyValueObservingPrivate) _changeValueForKeys:count:maybeOldValuesDict:maybeNewValuesDict:usingBlock:] + 784

8 Foundation 0x00007fff30670a0e -[NSObject(NSKeyValueObservingPrivate) _changeValueForKey:key:key:usingBlock:] + 68

9 Foundation 0x00007fff306ff9ea _NSSetUnsignedLongLongValueAndNotify + 255

10 AppKit 0x00007fff2bcf6644 -[NSApplication(NSResponder) sendAction:to:from:] + 312

11 AppKit 0x00007fff2bd60992 -[NSControl sendAction:to:] + 86

12 AppKit 0x00007fff2bd608c4 __26-[NSCell _sendActionFrom:]_block_invoke + 136

13 AppKit 0x00007fff2bd607c6 -[NSCell _sendActionFrom:] + 178

14 AppKit 0x00007fff2bd606fc -[NSSegmentedCell _sendActionFrom:] + 161

15 AppKit 0x00007fff2bd5f0e1 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2375

16 AppKit 0x00007fff2bd5e34a -[NSSegmentedCell trackMouse:inRect:ofView:untilMouseUp:] + 803

17 AppKit 0x00007fff2bd5db1e -[NSControl mouseDown:] + 791

18 AppKit 0x00007fff2bc39937 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 5724

19 AppKit 0x00007fff2bb701a6 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2295

20 AppKit 0x00007fff2bb6f667 -[NSWindow(NSEventRouting) sendEvent:] + 478

21 AppKit 0x00007fff2ba0ee4b -[NSApplication(NSEvent) sendEvent:] + 331

22 AppKit 0x00007fff2b9fd5c0 -[NSApplication run] + 755

23 AppKit 0x00007fff2b9ecac8 NSApplicationMain + 777

24 libdyld.dylib 0x00007fff5a3703d5 start + 1



MacBook Pro 13", macOS 10.14

Posted on Dec 12, 2019 8:26 AM

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2 replies

Dec 16, 2019 1:34 PM in response to ryane77

Have you also tried running the Apple app Disk Utility? It's located in the Utilities sub folder of the Applications folder.It fixes a lot of problems. These apps you have problems with are part of the Apple operating system. If all else fails, after trying the options mentioned above, I would think that installing a new OS should clear the problems.

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Pages, Keynote and numbers crushed

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