Original email address keeps coming up asking for password.

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Original email address keeps coming up asking for password.

Original email address keeps coming up asking for password. My current email address is now over seven years old, but I continually find my phone asking for the password for the old address. Very irritating and would like to find out how I can delete the old address. On my Apple details it does not show the old address, so I assume it is still aligned to App purchases.

Would love to get rid of the old one, particularly as i don't have the password and don't wish to change it just to get out of the constant requests.

Any help appreciated.

Doug

Posted on Dec 12, 2019 3:59 PM

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Answer 1

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Eric Root

Level 10

684,597 points

Dec 12, 2019 4:11 PM in response to douglasstuckey

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review

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