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my iPad is frozen and won't shut off

my iPad is frozen and I am unable to shut it off. Help!

iPad mini, iOS 12

Posted on Dec 13, 2019 7:28 AM

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Best reply

Level 10

103,335 points

Posted on Dec 13, 2019 8:46 AM

Hello,

Please refer to the following Apple Support document.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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1 reply

Best reply

Level 10

103,335 points

Dec 13, 2019 8:46 AM in response to woods landing

Hello,

Please refer to the following Apple Support document.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Reply

my iPad is frozen and won't shut off

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