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My ipad is frozen

My ipad is frozen and will not let me shut it off due to the screen being froze, what can i do?

iPad Air, iPadOS 14

Posted on Sep 24, 2021 6:53 AM

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Question marked as Top-ranking reply

Posted on Sep 24, 2021 7:26 AM

See this support article:--> If your iPad won't turn on or is frozen - Apple Support


If the issue persists, make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Sep 24, 2021 7:26 AM in response to allyssa100

See this support article:--> If your iPad won't turn on or is frozen - Apple Support


If the issue persists, make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

My ipad is frozen

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