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allyssa100 Author

Level 1

5 points

My ipad is frozen

My ipad is frozen and will not let me shut it off due to the screen being froze, what can i do?

iPad Air, iPadOS 14

Posted on Sep 24, 2021 6:53 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Sep 24, 2021 7:26 AM

See this support article:--> If your iPad won't turn on or is frozen - Apple Support

If the issue persists, make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

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My ipad is frozen

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