MacBook Air Does not want to completely start

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Level 1

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MacBook Air Does not want to completely start

MacBook Air Does not want to completely start. When I push the power button the Apple comes on and the line under it starts moving across left to right but does not ever get to the end, it goes about 7/8 of the way then it hesitates there for a while Then the computer shuts off and the Apple goes away. A few seconds later the apple comes back on and does the same thing. So it keeps shutting down and trying to start. And I don’t know the fix for that.

[Re-Titled by Moderator]

MacBook Air 13", macOS 10.15

Posted on Dec 13, 2019 11:58 AM

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Answer 1

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y_p_w

Level 6

17,684 points

Dec 13, 2019 2:03 PM in response to Robertjuc

Robertjuc wrote:

No I don’t need to recover anything out of there. I was actually transferring data from my iMac onto this MacBook when this occurred. The MacBook is new.

In that case all new Macs can operate MacOS Recovery - either via a built-in recovery partition or loaded via the Internet.

You'll probably want to reformat (i.e. Erase) the volume using Disk Utility (in MacOS Recovery) and then install MacOS from scratch. It will be equivalent to a new machine out of the box. Instructions are here, although you'll need to reformat the volume (or perhaps the entire SSD) using Disk Utility.

How to reinstall macOS from macOS Recovery - Apple Support

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Answer 2

Robertjuc Author

Level 1

12 points

Dec 13, 2019 1:46 PM in response to y_p_w

I would be OK with starting from scratch seeing it is new and there’s really not much on there anyway. How do I restart from scratch. Right now I can’t get it to do anything other than the screen with the Apple in a line. I’m kind of a newbie at this kind of thing but thank you much for your help.

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Answer 3

y_p_w

Level 6

17,684 points

Dec 13, 2019 12:38 PM in response to Robertjuc

Corrupted boot volume most likely. What do you need out of it? Is there data that absolutely need to recover, or would you be OK with just restarting from scratch?

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Answer 4

Robertjuc Author

Level 1

12 points

Dec 13, 2019 12:54 PM in response to y_p_w

No I don’t need to recover anything out of there. I was actually transferring data from my iMac onto this MacBook when this occurred. The MacBook is new.

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MacBook Air Does not want to completely start

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